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Frisco Utilities

Frisco Utilities

Frisco Electricity / Electric Companies

Electricity has been deregulated in the Frisco area, which means you may be able to choose your electricity provider from a number of private organizations.

If your home is served by TXU, you may use TXU Energy as your retail electric provider, or you may choose another retail electric provider. If your home is served by CoServ you must purchase your electricity through CoServ Electric.

For information regarding your choices of electric providers under deregulation, visit:


TXU Energy

8700 Main St Map »

Frisco, TX

Phone: (972) 335-2707

CoServe Electric

7701 S Interstate 35 E Map »

Corinth, TX

Phone: (940) 321-7800


Internet connectivity within Frisco is not regulated. All areas are served by numerous dial-up internet service providers and high-speed options vary throughout the city. Check with your cable television, local phone, or satellite provider for internet options. Here are a few local providers:

Time Warner Cable

(855) 370-0310 (sales)

(800) 892-2253 (support)

Grande Communications

(855) 286-6666 (sales)

AT&T U-Verse

(844) 602-3932 (sales)

(800) 288-2020 (support)

Frisco Water, Sewer, Trash and Recycling

Water, Sewer, Trash and Recycling services are provided by the city.

City of Frisco Utilities - City Hall

6101 Frisco Square Blvd., First Floor

Frisco, TX 75034

Phone: 972-292-5575

Fax: 972-292-5585


Utility Billing Location

City of Frisco, Texas - City Hall

6101 Frisco Square Blvd., First Floor

Frisco, TX 75034

Phone: 972-292-5575

Fax: 972-292-5585

Office Hours:

Monday - Friday: 8 a.m. to 5 p.m.

For after hours water and sewer emergencies, please call 972-292-5800.

For more information: http://www.friscotexas.gov/departments/utilitybilling/Pages/default.aspx

Link to make payment online: https://www.municipalonlinepayments.com/friscotx/login?returnUrl=/friscotx/utilities

Night Drop

If you would like to drop off your payment after hours, please use the night drop box behind the Frisco Public Library at 6101 Frisco Square Blvd. These payments are picked up every weekday morning before 7:30 a.m.

Environmental Services

Find out when and where you can “chunk your junk,” what constitutes illegal dumping, report a missed trash pick-up, sign up for the Environmental Services newsletter and more at:


Email: [email protected]

Frisco Telephone / Phone Lines

Your telephone options are determined by your location. If your home is served by Grande Communications, you must purchase your local service through Grande. If your home is served by AT&T, you may choose AT&T as your service provider or you may choose any of the competitive providers. Competitive provider options may be found by going to the Public Utility Commission of Texas website at: http://www.puc.state.tx.us/telecomm/index.cfm

Telephone Provider: Grande

Phone: 1-855-286-6666


Telephone Provider: AT&T

Phone: (972) 668-4640